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职位描述

客户经理 Account Manager
请投递中英文简历,并直接发送到:lisa@splashinteractive.com.cn
职位描述
我们在寻找一个有经验的,工作积极主动的客户经理加入我们日渐扩大的上海Splash Interactive家族。你需要有很强的责任，实现客户的目标。
公司地址:上海市黄浦区复兴东路733号

主要职责：
1、具有敏锐的客户需求捕捉能力，能准确表达客户的需求与意愿，并能引导客户，独立完成报价和销售合同的签订。
2、对正在进行的项目和活动进行战略综述、计划、咨询。
3、有良好的团队合作精神，能够带领和激励团队成员，确保所有的项目在截止日期前完成。
4、与客户核对项目应收款，提交财务开发票，并督促客户回款。
5、协调处理各类客户服务问题，维系与客户的良好合作关系。
 
任职要求：
1、大学本科以上学历，英语熟练，有CET6级以上证书。
2、具备广告和互动数字媒体从业经验，有三年以上客户经理工作经验。
3、有较强组织能力和时间管理能力，多客户管理技巧，具有一定的商务谈判技巧。
4、良好的问题处理能力和个人沟通技巧，抗压能力强。
5、工作认真负责，思维敏捷，有良好的的学习能力及自我调节能力，个性开朗，乐于沟通，善于团队合作
6、需进行英文面试。
 

Bray Leino is a UK top 20 integrated communications group with energetic businesses spanning advertising, digital, 3D spaces, media, direct response, training, PR, design and experiential. More than 300 people work across four offices in the UK and our office in Singapore, serving a wide range of national and international businesses.
 
Bray Leino is also part of The Mission Marketing Group, a collation of multi -disciplined agencies that include integrated, multi-sector agencies, specialists in specific marketing/communications activities and specialists in particular market sectors.
 
The role
 
We have an opening for an Account Manager to join our team in Shanghai to be the first point of contact for the client on a day to day basis and to build and maintain strong client working relationships.
Key responsibilities
 
To build and maintain strong Client relationships and to be the first point of contact for the Client on day to day matters
Responsible for providing team support across the business to ensure that we meet our deliverables.
Present (verbally bilingual and in writing) the Agency's proposals and recommendations effectively, logically and concisely
To negotiate and gain approval from the Client for all projects and creative work and to ensure that work is carried out to these agreements
Responsible for the day to day management and development of direct reports
To work closely with the Bray Leino team (including our team based in Singapore and the other teams in the Mission Group) in the UK on projects in this region
To ensure all paperwork (budgets, timing plans, briefs, creative statuses etc.) is maintained accurately and kept up to date.
Responsible for day to day budget management, monitoring all job costs, and obtaining approval before spend is committed    
Accountable for ensuring that creative work presented to the clients is to quality, time and cost
Maintain up to date knowledge of all aspects of marketing - including new media, techniques and research tools
 
Experience Required
 
This is an opportunity to be part of an exciting and growing part of our group, which is built on the foundations of a well-established and credible parent agency, and an exciting and unique communications group.  
 
 
The ideal candidate will be driven, positive and want to be part of a growing and aspirational team. Ideally you will have experience of working in an advertising agency, with a solid understanding of advertising and marketing both in above-the-line and below-the-line aspects.  
 
As part of a small team in Shanghai, you will be expected to get involved in a variety of different projects and of being able to work independently.  You’ll be resilient and able to build good working relationships with clients, together with a demonstrable track record of delivering for the client when working to tight deadlines.  You will also be flexible, quick thinking, and open to the challenges of working across different time zones.
 
The rewards
 

• 15 days holiday

• Medical and dental insurance cover